Company is denying return despite clearly mentioning 30-day full refund with free return pickup on product page

Unverified KYC

Complaint against Focux- collection

Fraud / Cheating Pune 1mo ago 1 views 0 me too 0 comments

Case Progress

Registered

Under Review

Legal Notice

Resolved

Shubham

Pune · filed 1mo ago

Type

Fraud / Cheating

Place

Pune

Published

18 September 2026

Complaint Details

Order ID: LIV104300; Product : Flow™ Desk Lamp Product quality is very poor and not as shown / advertised Misleading claim on website - shows in-house manufacturing but product received is Made in China Company is denying return despite clearly mentioning 30-day full refund with free return pickup on product page- https://livora.in/products/focux-halo%E2%84%A2

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This is a consumer-submitted allegation and has not been independently verified by Legal Connect India Service LLP. If you are the named business and wish to respond or request a review, contact helpdesk@legalconnect.help.

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Online / E-Commerce Fraud

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Cheating & Criminal Breach of Trust

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Company is denying return despite clearly mentioning 30-day full refund with free return pickup on product page

Case Progress

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