“Complaint Against Flipkart for Unjustified Account Blocking and Non-Refund of ₹6,311 – Deficiency in Service and Unfair Trade Practice.”

Subject: Complaint Regarding Non-Refund of Amount and Unfair Account Blocking by Flipkart To, The Consumer Grievance Authority, I would like to file a complaint against [Flipkart](https://www.flipkart.com?utm_source=chatgpt.com) regarding the non-refund of my money and the blocking of my account. I had ordered 14 Stylus Pens from Flipkart. After receiving the products, I found that they were not working properly. Therefore, I returned all 14 items as per Flipkart's return policy. The delivery agent collected all 14 products successfully. However, I have received a refund for only 3 products, amounting to ₹1,713. The refund for the remaining 11 products, amounting to ₹6,311, is still pending. I contacted Flipkart customer support several times and requested them to resolve the issue and process my remaining refund. Instead of providing a solution, Flipkart blocked my account, making it difficult for me to access my order details and raise further complaints. Details of Complaint: Total products ordered: 14 Stylus Pens Products returned: 14 Refund received: ₹1,713 (for 3 products) Pending refund: ₹6,311 (for 11 products) Issue: Remaining refund not processed and Flipkart account blocked without proper resolution I request the Consumer Forum to kindly intervene in this matter and direct Flipkart to: 1. Refund my pending amount of ₹6,311 immediately. 2. Provide a written explanation for blocking my account. 3. Compensate me for the inconvenience and mental harassment caused. I am ready to provide all relevant documents, including order details, return records, refund details, and communication with Flipkart, if required. Thank you for your assistance. Yours faithfully, Saurav Singh Mobile Number : [ [protected]] Email Address : [ [protected]@gmail.com] Address: [ Ramnagar Durga Mandir Gali, Nawada, Bihar] Pin Code- 805110 Date: [30-10-2026]