Refund Related

I purchased a Flipkart Perfect Homes Julian Engineered Wood 4 Door Wardrobe on 7 August 2026 (Order ID: OD[protected]), which was delivered in a damaged condition on 11 August 2026. I raised a complaint on 14 August 2026 and requested a return, but Flipkart cancelled my request and assured me that replacement parts would be delivered and a technician would visit to fix the damage. On 1 September 2026, Flipkart confirmed that the replacement parts had been shipped through DTDC. However, despite approximately two and a half months of continuous follow-ups, the issue remains unresolved. Flipkart customer support is now refusing to provide further assistance. The damaged wardrobe has been lying unused at my premises, and I have suffered significant mental harassment, stress, frustration, and inconvenience due to Flipkart’s repeated assurances and failure to resolve the issue. I have call recordings, email screenshots, and other evidence, including the assurance of a ₹900 voucher. I demand an immediate full refund of the amount paid and appropriate compensation for the mental harassment, inconvenience, and distress I have endured over the past two and a half months.