Complaint against Firebolt
This case has been closed.
TANISH
Siwan · filed 6d ago
Type
Defective Product
Place
SIWAN
Published
2 November 2026
Complaint Details
S courier partner (Shadowfax) has consistently failed to visit my address in Siwan for 20 days and your team is only sending robotic automated replies, I have made my alternative arrangement for Diwali. Due to your deficiency of service right before the festival, I have been forced to spend ₹1,965 today to order a new watch from Flipkart to save my festival. Please note my final terms: 1. I no longer want a replacement watch from Fire-Boltt. 2. I demand a 100% Full Refund of ₹2,018 (my original purchase amount) directly into my bank account. I am giving your management exactly 24 hours to process my refund request manually. If I do not receive a concrete response with a refund confirmation, I am immediately submitting my drafted case on the Government's e-Daakhil Consumer Court Portal for Siwan jurisdiction. I will claim the full refund of ₹2,018, the ₹1,965 spent on the new watch, and an additional ₹5,000 for mental harassment and spoiling my Diwali. Consider this as a formal legal notice before court filing. Regards, Tanish
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