We booked 3 ticket form Gwalior to jaipur on 27 Sept night with Devraj travel but did not arrive

We booked bus with Devraj travel on 27 Sept night 8:50 pm bus Gwalior to jaipur but bus did not arrive till 10:30 driver making us fool that we are coming the they switch off phone and we are helpless what to do I was travelling with females so I have to take another bus because it was uncertain that they will come or not And by till writing this complain we have no call form anyone That mean bus not arrive at destination This is so much harassment and it may lead to more difficult if only girls are travelling I am requesting please put heavy fine on them Dear Passenger Ronak, Please find the details of your scheduled bus: ✅ Bus No: RJ53PB8555 ✅ Journey Route: Gwalior-Jaipur ✅ Operator Name: Devraj Travels ✅ PNR No: 410112819 ✅ Pickup Location: Devraj travels,gawalior ✅ Pickup contact name: Jhansi2 ✅ Pickup contact Number: [protected] ✅ Driver Contact Number: [protected] Please reach 15 mins before your journey time: 09:10 PM. Below bus detail Have a safe journey!