Delay in Return Pickup and Refund by Amazon

I ordered a pressure cooker from Amazon, but the product did not meet my expectations. Therefore, I raised a return and refund request on 21 October 2026. However, the actual issue is that the return pickup has not happened yet. Despite no delivery person collecting the parcel from me, Amazon's tracking system incorrectly shows the return as "Picked up" on 23 October 2026. It has now been several days, and the parcel is still with me. Due to this incorrect pickup status, my return process is stuck, and my refund of ₹749 has not been processed. I also tried contacting Amazon Customer Service through the Amazon app several times to report this issue. However, due to a technical glitch in the app, I was unable to connect with customer support or get assistance. This situation has caused unnecessary inconvenience, and I have been unable to resolve the issue despite my attempts. I request Amazon to: 1. Investigate the incorrect pickup status. 2. Arrange an immediate return pickup of the pressure cooker. 3. Process my full refund of ₹749 to my original payment method. 4. Provide proper customer support and resolve this issue without further delay.