AMAZON NOT REFUNDING AMOUNT Rs 306.00

I had purchased an item from Amazon and requested a refund. I had clearly instructed Amazon to process this refund to my bank account. Instead, Amazon processed the refund into my Amazon Pay gift card/wallet balance. When I complained about this, I was told that this amount could only be used for future purchases on Amazon and could not be transferred to my bank account. I informed Amazon that I do not wish to make any future purchases on their platform and want my refund credited to my bank account as originally instructed, but they refused, saying this is not possible. I also pointed out that disregarding my clear instructions was Amazon's own mistake, and I should not be penalized for their error by having my money locked in a gift card wallet. Despite several reminders to Amazon Pay, my refund has still not been credited to my bank account. I now demand that Amazon Pay transfer my refund amount to my bank account as originally instructed, instead of keeping it restricted in the gift card wallet.