Complaint against Amazon
This case has been closed.
Bandaru
Hyderabad · filed 12d ago
Type
Defective Product
Place
Hyderabad
Published
27 October 2026
Complaint Details
I purchased an IFB washing machine from Amazon on 08/10/2026. The item was delivered to me on 10/10/2026, but it was damaged. I contacted Amazon customer care regarding the damaged product, and they scheduled a pickup for the item on 17/10/2026. The item was picked up on 17/10/2026 as scheduled. However, Amazon is now claiming that the item was not picked up and is refusing to refund the amount I paid. I request Amazon to verify their own pickup records, acknowledge that the item was collected on 17/10/2026, and process my refund for the damaged washing machine without further delay.
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