They sent me wrong product and when I try to return they rejected my return request

I ordered a dress from Ajio on 09 October 2026, and the package was delivered on 14 October 2026. The product amount was Rupees 1710. When I opened the package, I found that they had sent a completely different and wrong product instead of what I had ordered. I tried to return the wrong product through the app, but my return request was rejected around 5 to 6 times. I also contacted Ajio customer care many times to resolve this issue, but despite my repeated attempts, I have still not received my refund. I request that Ajio accept the return of the wrong product and refund my full amount of Rupees 1710 at the earliest.