Not provide solution and after lose the money He send the message non refundable my money

Inhone message mai bhi nhi bataya ki account banne ke kuch paise lagenge or account banne ke bad inhone add money by airtel payment bank means mere account mai transfer hoga but inhone apne account mai paise transfer karye or karne ke bad message send kiya ki account banne ke paise lagte hai or ye non refundable hai or jab paise kate tab hi mene inke customer support se baat ki or yeh log baar baar ek hi baat repeat kar rahe the yeh paise non-refundable hai jab inhone kahi amount mention nhi kiya ki itna amount lagega to fir katne ke bad mesaage kyu kiya ki yeh paise non-refundable hai inhe yeh chij pahle mesaage mai mention karni chaiye thi ki account banne ke bad 199 rs lagenge mera account close kar de or paise refund kar de mai yahi chahta hu or kuch nhi or abhi mai ek student hu mere yaha paise kamne ka koi source nhi hai to inhone mere sath cheating kyu ki